25.05.2020 - Business Update: Coronavirus - Covid 19
Firstly; I wish all our valued staff, customers and friends continued good health at this challenging time.
Coronavirus has forced me to make a multitude of difficult choices in an ever changing and unprecedented global pandemic. Watching some of the suffering
victims of this nasty pathogen is truly disturbing viewing. My thoughts and best wishes are with all affected.
Clearly my business has also had a part to play to flatten the curve of this horrendous outbreak, limit social contact and minimise people making unnecessary
trips away from the safety of their homes.
I have now however reopened Walkers Autotech but on a reduced capacity and with extra safety measures / restrictions in place.
I have been closely monitoring the current advice from the WHO and British Government and have now added extra cleaning & sanitisation to our daily
duties, protective film is used in all cars on contact surfaces, gloves are continuously changed and always worn by our workshop staff to further halt
the spread of this virus. We can offer contactless payment facilities and can arrange for you to leave your car in our secure compound if you wish
to avoid coming into our reception area at all.
With the latest advice in mind we will now allow only one person into our reception area at a time and can no longer offer a while you wait lounge / toilet
facility for our customers. The showroom area of our facility is still closed and must not be accessed except in exceptional circumstances or by prior
agreement.
Our Service Department opening hours are 8am-5.30pm Mon-Fri. We now have a remote telephone answering service that will take messages at busy times or when we are engaged with other customers. Rest assured we will make every effort to come back to you as soon as we are able.
Car Sales enquiries will be answered during working hours and on Saturdays but purchases are by advance appointment / or online purchase ONLY. Please contact
me directly for details.
I can also send further photos, walk around videos or conduct FaceTime sessions with prospective cars sales clients to minimise social contact and
travelling. Each of our cars listed for sale has a contact us form if you wish to reach me with specific queries or requests. We are now able to
offer free driven delivery within 100 miles of RH14.
Should you have any concerns or specific requirements or wish to cancel a booking please make contact with us as soon as possible. We will do all we
can to make any visit to us as safe and straight forward as we can whilst complying with legislation as it changes and keeping you and our local
community safe.
If you are a key worker and need urgent help or assistance please contact us via one of our website email forms and mark your enquiry *KEY WORKER*.
Lastly, I wish to mention all NHS staff, those businesses, shops and of course all the key workers that remain working to support our communities.
I wish you all strength and warm wishes during this challenging time.
Stay safe and stay well.
Andy Walker
Managing Director Walkers Autotech Limited
THE INDEPENDENT BMW & PORSCHE SERVICING SPECIALIST FOR SUSSEX
SPECIALISTS IN SERVICING, DIAGNOSTICS & REPAIR OF BMW, PORSCHE & MINI
Walker’s Autotech is a privately run family business based in Wisborough Green, West Sussex. We specialise in servicing, diagnostics and the repair of
BMW, Porsche & MINIs. Our new purpose built facility is nestled in the Sussex countryside and is equipped with the very best diagnostic tools and
experienced factory trained technicians to look after your car.
Our extensive knowledge means you can confidently ask us to undertake complex diagnostic problems, engine, gearbox, suspension and brake repairs, servicing
and just about anything BMW, Porsche or MINI! Whether it's friendly advice, a simple check-over or a full engine rebuild, we welcome you and your pride
and joy.
We adhere to, and/or exceed manufacturer service schedules, upholding manufacturer and used car warranties. You will receive an itemised invoice and our
specialist stamp in your service book to keep your service history up to date and accurate. On the latest cars we have recently received manufacturer
recognition to allow us to log the service history on their online systems, so the only real difference is the price.
Andy Walker has over 22 years experience in the prestige sector of the motor industry and has a wealth of knowledge thanks to a main dealer career with
BMW, MINI & Jaguar/Aston Martin.
During this time Andy worked as a Diagnostic Technician with BMW/MINI, Senior Diagnostic Technician at Jaguar/Aston Martin and also on the Sales floor
at Guildford BMW & MINI and as a Business Manager and Used Car Manager.
Seeing a gap in the market for a well respected Sussex BMW Specialist, Andy founded Walkers Autotech 8 years ago in a small industrial unit before later
developing the newly refurbished unit you will find the business in today. The strong passion for cars means Andy’s own garage still has a couple of
rare M Power BMWs and visits to Goodwood are a common family day out.
Andy and the team have looked after my 330D BMW for many years now - always impressed with the service and and value you get for the work done. Highly recommend.
